I’m not only grateful for iceConnect’s help but indebted to them for saving us money and enabling us to offer better services to our patients thanks to a reliable network.
We have worked with iceConnect for the past seven years and have found their service prompt, effective, helpful and accommodating. Their innovation and new ideas have greatly improved our operations. We are very satisfied with our working relationship, they have a friendly and dedicated team and we would have no hesitation in recommending them.
iceConnect have looked after my dental practice for several years. They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.I have no hesitation in recommending them to anyone who needs a tailored IT solution.
Thanks Haree and Sam for sorting out our IT problems! You were brill as always! Keep up the good work!
The team at iceConnect have been a lifesaver when it comes to managing our IT ! Their extensive knowledge of networking means any issues are resolved rapidly. We also use their Hosted MS Exchange service for MS Outlook and can highly recommend it.They always go above and beyond to help us solve any issue – from replacing out a faulty network switch to adding logo’s to our emails! They are very reliable and fantastic value for money.
We can’t thank you guys enough for all your ongoing support and assistance with our IT systems.We’ve had some tough issues to resolve on occasions, but with special thanks to the iceConnect team for their never ending patience, and for getting us sorted out and back up and running so quickly. Nice to have a support company that you can actually ‘speak to’, with real people who fortunately know their stuff and look after us every time.No one likes having IT problems but sometimes we like getting the problems just to say “Hi” to the great team at iceConnect.
I wanted to update my systems in the Pharmacy and had looked at a number of companies, big and small, but was unimpressed with them as all they were interested in was making a sale without trying to understand what my needs were.I then contacted Haree who made an appointment to come and see me and the premises (none of the other companies were bothered in surveying the site). He was punctual, polite, very knowledgeable and where he needed to look into things he was prompt in getting back to me In addition, Haree suggested various scenarios to fulfill my needs.The work was carried out in time and without exceeding the budget. iceConnect were extremely professional and ensured that all my requirements were fulfilled. They went further than was expected. iceConnect now my technology experts and I will not look at any other organisation to fulfil my needs as the business expands. THEY KNOW THEIR STUFF!
We are very happy with the service iceConnect has provided us with over the past three years. In this time our company has grown significantly and our IT updates have been relatively seemless with their assistance.We are either able to get assistance from someone immediately or we receive a call back straight away. iceConnect offers us a very personalised yet highly professional service and they are always a pleasure to work with.
Over the last 3 years iceConnect have helped us in every way possible. Haree especially has guided and solved all our IT issues. The backup facility set up by them ensures data continuity. Excellent company, I would defninitely recommend them to others.
Quite easily the best and most reliable IT company we have ever used.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up. An absolutely great service and I hope we can do even more surgeries together!
We have used iceConnect for the past few years and have been delighted with the service received. We completely outsource our IT needs to iceConnect and they take care of advising on new IT requirements, sourcing kit, installing, online backup and maintaining our system.When things go wrong (and being IT they do!) their team are quick to respond and when we had a major server failure last year they really came good and ensured we were back up and running in a short period of time. Recommending iceConnect goes without saying; a great team.
The new upgrade to our IT has increased office productivity three-fold. Everything just works and is headache free. When we need iceConnect’s support, we know they are always there to help us.
I have had the pleasure of working with iceConnect for several years and I have always been impressed with their service. Their team has always been quick to assist when we need advice or support.I would have no hesitation in recommending them to others and I wish them continued success for the future.
“I have been a client of iceConnect for around 6 years and they have been responsible for installing and managing the computer systems at my dental practices. I have found them to be professional and efficient at all times. They usually resolve problems well within 24 hours.Their team are thoroughly knowledgeable about the dental industry and with dental terminology and this is very helpful when explaining problems relating to hardware and software.I would recommend iceConnect to any dentist wishing to utilise their services.
I have known Haree for the last 4 to 5 years and it was a breath of fresh air to finally meet someone who actually knows what they are talking about, someone who can explain and deal with my IT issues in a way I can understand.He and his team are fully aware of my systems and this means that whenever there is a problem they can remotely access my systems and resolve things pretty quickly. Their back up service for my data is excellent and in all aspects I am totally happy with their services and maintenance contract. I would not wish to replace them at all. I have been approached by others to offer me similar packages but I would not dream of changing. When it comes to advice, professionalism and reliability , there can be no compromise for me
Prior to me owning my new practice, I had heard of Haree and iceConnect for many years whilst working as a Dental Associate. As soon as I was about to start my own practice Haree was the first person I called to setup the IT side of the Practice.From start to finish iceConnect were fantastic. Starting a new business is a challenging time for anyone and a professional service is parmount. They recommended the right computers and phone system for our practice. These were delivered and installed with no problems.They are also able to offer full technical support which is vital for our business. If we did have any questions Sam on the help desk, to name but a few, was able to pinpoint and resovle the problem straight away. Haree and the iceConect team continue to deliver a consistent 100% service and I would NOT hestiate in recommending their services to any business old or new.