Experience Where it Counts
Our team of experts has a collective experience of over 60 years dealing with ransomware, making us one of the most experienced teams around when resolving these issues.
iceConnect - IT Support & Phone Systems
Woodlands Dental Practice
15:42 15 Feb 22
Moved to Ice from another provider, best decision we've made! Fantastic support, on site setup, great communication and training in reports which we didn't have with our last provider.
16:17 10 Feb 22
ICE are really helpful - great customer service. Have always been there to help us when we need it. Strong recommend.
18:39 07 Feb 22
Just excellent. So much support and help. Friendly but clearly know their system inside out. It does just what we need. Thanks Haree and the team.
12:27 27 Oct 21
Great customer service and excellent staff especially Mark always very helpful and amazing highly recommended A+++
09:00 11 May 21
Absolutely fantastic company and support staff are always helpful when you call in with a query or a problem
12:44 26 Apr 21
Ice connect has been excellent troubleshooting a variety of problems i had, from installing new software, setting up a 2nd portable monitor for my laptop, providing a server host for my emails after BT lost years of my email records without backing up, and even building my dual screen desktop from scratch.
17:29 16 Mar 21
I have using ice connect since the start of my business 7 years ago. They have been great extremely professional kind and responsive. I recently had an issue with my package and Haree was great at resolving the problem and finding a cost effective solution.Mus has been my main contact at ice connect and recently set up a new email server. His communication was great, he was professional and courteous. The job was carried out with no interference to my daily business work.They are a great team and make i.t easy and simple with use of their systems they can log in and correct any issues promptlyI would highly recommend
08:47 12 Feb 21
Great service and fast! Always willing to help and professional.Highly recommend
18:05 09 Feb 21
I've been now working with iceconnect for almost 4 years from basic support, help to move our office to security improvement and project management. They have good soft and technical skills which make my life easier to manage our clients. 5 stars is not enough to describe their level of professionalism and the enthousiam they have for new challenges a special thanks to Haree and Chuck for always being there and making the impossible possible.
16:58 09 Feb 21
I have been using IceConnect for the last 2years and they have consistently been outstanding at response time and customer service. No issues or task is ever too much and they have a team who are always happy to speak on the phone and help every time! Great IT Support & Great Customer Service all year round.
12:00 04 Feb 21
Utilising their knowledge and service has been extremely cordial and professional , any IT issues I have experienced have been resolved quickly and efficiently by Ice Connect and I can highly recommend them.
15:58 03 Feb 21
Fast, professional service and assistance for all IT issues.Highly recommended.
11:31 02 Feb 21
I've worked with Chuck, Mus and the Iceconnect team for the last 4 years and it's been a great experience. They're really friendly and always take the time to explain complex things in a simple, straightforward way. They're also flexible and are happy to adapt to different ways of working. I always appreciate them going the extra mile when we have tricky technical challenges. Chuck and Mus are really knowledgeable and their ability to problem-solve is invaluable.
10:54 02 Feb 21
We have been using iceConnect as our IT support partner for years and they have consistently provided excellent service and support in a very responsive and helpful manner. I would recommend them to any company looking for an external IT partner they can rely on.
15:45 29 Jan 21
We have been with IceConnect for 8 years now and always had a great experience. They take care of our IT and Phone systems. The whole team is very knowledgeable and they are ALWAYS happy to give us the advice and find us the correct solutions. I would like to give a special shout out to Mus, he has always been fantastic and so efficient.
11:42 29 Jan 21
we have used Ice Connect for our IT support system for several years now and we have always received top quality service. All the members of the support team are extremely helpful and professional. On this particular occasion I would like to give my thanks to Joe French for his patience and support.
13:22 28 Oct 20
Haree and his team provided excellent service. We recently upgraded our entire phone system with the help of Ice Connect. Their service was professional and reliable throughout and we could be happier with the new system. I highly recommend them.
16:43 24 Apr 20
The team at iceConnect have provided great service and assistance, especially during the Covid 19 pandemic
12:48 04 Mar 20
We have used this company for all our IT needs for many years. They are always super helpful, resolve all your issues quickly and efficiently, and I would highly recommend them to anyone who needs this type of service!
16:18 14 Feb 20
Haree and his team have set-up our phone system for our private dental clinic in Wimpole Street. I like when people deliver what they promise. And he and his team have delivered. I can only recommend them as they are friendly, reliable and true professionals in their area. Thank you Haree!
11:40 11 Feb 20
IceConnect are excellent - they are very knowledgeable and address any IT problems we have with efficiency and with great attitude & knowledge. They have a great team who all friendly and professional and we will continue to use and recommend them.
09:52 11 Feb 20
Ice connect are great to work with. Hence we have been with them for 15 years+. They are helpful and accommodating for both IT and Telephony services. Their team is friendly, professional and great to work with.KamNoble Caledonia
Amdecc Dental Lab
11:50 22 Jan 20
Outstanding company, have used iceConnect for over a decade and they have always provided a first class service.
16:14 08 Jan 20
We highly recommend the chaps at Ice Connect. They are always very helpful and supportive with any IT challenges or queries.
12:55 03 Jan 20
Mus was excellent on the phone. He knew exactly what he was doing and kept me informed of his progress throughout the calls. The issue was rectified without any fuss or interrupting my working morning. A very satisfied customer
17:31 26 Nov 19
Haree and his IT team are superb. They have been looking after me for over 10 years and l have been very happy!!......personable and quick with a wealth of knowledge to assist in all aspects of IT issues...well done!!
10:33 22 Oct 19
If you're looking for an IT / Comms company to work with, you will not be disappointed. The team at Ice Connect are extremely responsive, knowledgable and always happy to give advice and find solutions that are not just cost effective but meet your requirements. They will never 'over-sell' for the sake of it. Good honest and reliable company and highly recommended.
15:32 18 Oct 19
Absolutely amazing! These guys have the best phone system every! all the stats any business could ask for these guys have as part of the phone package. Want to know if your marketing is working? This system will be able to tell you based on the calls that come through. Flawless!!
09:42 09 Oct 19
We have been using iceConnect for 16 years. Not only have the supported all our locations, they serve a large number of our clients. They are reliable, knowledgable, prompt and always investing in their team. It's rare to find a company like this. Keep up the good work.
09:45 01 Mar 19
Ice Connect are outstanding. They cater for all my hardware, software, security, connectivity and telephony needs. If it plugs in the wall they deal with it! Superb team of people to deal with and great values.