Ransomware is software that locks your files and demands a ransom for them to be unlocked, with the goal of impacting your company’s operations.

Any form of malware infection can come through downloading unsecured files, such as emails from unknown senders, suspicious downloads or phishing attacks.

You should never pay the ransom to unlock your files. There is no guarantee the attacker will do so, and you may remain a target that they know they can extort.

Many businesses are targeted by ransomware, as files are often vital to business operation and companies have the means to pay ransoms. The majority of ransomware attacks aren’t specifically targeted.

iceConnect will be happy to discuss your issues and ways in which you can stop these issues, whether they be current or in the future.

Every business IT setup is different, so there isn’t an exact formula which will tell you how much it costs. Typically, an initial consultation can range from £600-£1,200 and this should give you an indication of the full impact of the infection on your network and the state of your data. From this, you should also get a good indication of how feasible it is to recover your data.

Following this consultation, you need to have your network restored back to how it previously was alongside recovering all your data and putting it back to the correct location. This can be a time consuming process depending on how and where you data is backed up. Typically, as an example, we helped a company with 10 staff and 100GB of data recover their data following a ransomware attack and the cost of recovery was £2,400. In another example, we helped a company with 50 staff and 250GB of data which cost £4,800.