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Metaverse Network Requirements
Educational

Network Requirements for the Metaverse, Are We Ready?

iceConnect’s Intelligent Dental Phone Systems were a highlight of the recent BDIA Dental Showcases at the Excel Centre in London. The flagship event has returned after its two-year absence due to Covid, and we couldn’t be prouder to showcase our Intelligent Dental Phone Systems to the public.

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BDIA Dental Showcase 2022
News

iceConnect at the BDIA Dental Showcase

iceConnect’s Intelligent Dental Phone Systems were a highlight of the recent BDIA Dental Showcases at the Excel Centre in London. The flagship event has returned after its two-year absence due to Covid, and we couldn’t be prouder to showcase our Intelligent Dental Phone Systems to the public.

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How to Optimise Your Call Queue Management
Phone Systems

How to Optimise Your Call Queue System

Are you struggling to keep up with customer call volume? Are customers getting frustrated with long wait times? Call queue management is an important part of providing outstanding customer service. Optimising your call queue can reduce hold times and improve the overall caller experience. Here are a few tips on how to do just that.

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WIFI 6
WiFi

WI-FI 6: How Much Faster Is It?

Wi-Fi is about to get a whole lot quicker. That’s fantastic news: faster internet is always in demand, especially as we use more bandwidth-demanding applications, games, videos and music streaming on our laptops and phones.

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The 7 KPIs For Measuring IT ROI
Educational

The 7 KPIs For Measuring IT ROI

Small business owners know that IT is essential for your company if you’re reading this. But are you spending your money in the right way? Are you seeing a good return on investment (ROI) from your IT spending?

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DHCP Explained
Educational

DHCP Explained

What is DHCP, and what does it do? This blog explains DHCP – the Dynamic Host Configuration Protocol. It also details the distinction between a static IP and a dynamic IP.

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5G For business
Tech Tips

How 5G Could Replace Your Broadband Connection

If 5G succeeds in replacing broadband connections at home, it will also replace them in company offices with limited access to super-fast fibre-optic broadband. Read on for more information about 5g and how it could affect your business with 5g fast speed wireless connections.

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2 Factor Authentication
Growth Hack

How Does Two-Factor Authentication (2FA) Work?

You probably used the same password for multiple websites. And if that password ever gets stolen by hackers, they could have access to all of your sensitive data. You can take a simple action to prevent 99.9% of attacks on your accounts, it’s called two-factor authentication.

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Business Tech Predictions for 2022
Growth Hack

Business Tech Predictions for 2022

2022 is here, and it’s looking to be another exciting year in the world of business technology. While we aren’t quite in the era of flying cars and robot servants just yet, there’s plenty to look forward to in the year ahead. Today we’re going to share some of the most exciting developments we can expect to see over the next 12 months. On top of that, we’ll share some of our top tips for using technology this year and protecting yourself from cybercriminals.

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Tech tips for small businesses 2022
Educational

5 Tech Tips for Small Businesses in 2022

Small business owners will be looking for IT and tech advice to boost productivity and profits in 2022. Technology has developed significantly in the past 18 months: specifically, the tech businesses have maintained operations during the pandemic. Small Business Owners will be looking at how they can use this newfound knowledge to drive their small business into profitability. Here’s what we’ve learned about business tech since the advent of the pandemic that you can put into practice in your firm for 2022.

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office 365 vs Google Workspace
Office 365

Office 365 vs Google Workspace: What’s the Difference?

Office 365 and Google Workspace are two of the most popular office software systems. The primary difference between these two is that Office 365 is a subscription-based service, while Google Workspace’s basic package is free to use for all users. This means that you can get started with Google Workspace right away without having to purchase any software or pay monthly fees. Both ecosystems have great features and will appeal to different businesses and users.

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Phishing Scam
Tech Tips

Top 5 Phishing Scams

According to Google Ngram Viewer, since 2005 the word “phishing” has seen a 105% increase in literature and day to day usage. The last five years alone has seen a

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Old Computer
Tech Tips

7 Signs You Need A New Computer

Is your computer doing one or more of the following… 10 minute start-up times Struggling with multiple applications Unable to updates security software Noisy fans working overtime Refusing to work

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5 Ways to Accurately Predict Annual IT Hardware Expenses
Growth Hack

5 Ways to Accurately Predict Annual IT Hardware Expenses

In this blog post, we will cover about five ways to predict annual hardware expenses accurately. We’ll cover topics such as IT software upgrades and IT hardware upgrades. The goal is to help you get a handle on the costs associated with maintaining your infrastructure so that you can plan accordingly and not be surprised by unexpected expenses down the road.

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