fbpx Skip to content

Bigger.  Better.

Stronger.  Together.

Bigger.  Better.  Stronger.  Together.

“If I have seen further, it is by standing on the shoulders of giants.”

Isaac Newton

Haree Patel CEO Founder iceConnect

In 2003, I started what would become iceConnect in an empty room in my house doing the one thing I enjoyed most – providing IT support for small to medium sized businesses.

Fast forward to today and iceConnect occupies almost 4,000 sq. ft. of office space in London still supporting our clients and partners with the same passion and attention to detail.

In the last few years, we’ve seen our business develop to a whole new exciting dimension!

With the advent of cloud services and bringing phone systems in-house, we’re now providing our customers with a complete turn-key solution where they no longer have to look outside of iceConnect for the latest innovation in technology.

Alongside our unparalleled support, collaboration and a connected mobile workforce are some of the things our technical architects have put in place to help our customers grow their business.

All while having a dedicated partner in iceConnect to manage their IT infrastructure.

Our business was built on a foundation of unmatched customer service and that remains at the heart of what we do for our customers.

We continually strive to exceed the expectations of our clients. It’s all about understanding you, the customer, and how we can help you make your vision for your business, a reality.

Haree Patel - Black

Haree Patel
CEO & Founder of iceConnect

An IT Support Team that Cares

Play Video

London Head Office

Play Video

Meet our CEO, Haree Patel

Play Video

Our Greatest Asset, The Team

Carbon Neutral

At iceConnect, we’re not just another IT support company – we’re a team committed to making a real difference for our planet. By going Carbon Neutral, we’re leading the charge to protect our precious Earth.

We’ve partnered with net-zero suppliers and 100% renewable energy data centres to take our commitment even further.

Not only are we reducing our carbon footprint, but we’re also improving the service we provide to our clients in an ethical way. Join us in making a positive impact on our planet – one step at a time.

What Our Clients Say

5/5

Evolving Vision

We empower businesses to embrace the limitless possibilities available through technology.

Our Leadership Team

Haree Patel CEO iceConnect

Haree Patel

CEO & Founder
Amish Senior Engineer

Amish Sanghrajka

COO & Senior Engineer
Chuck Senior IT Engineer

Cagkan Melemendi

CTO & Senior Engineer
male-placeholder-image

Adrian Celements

Regional Director
female-placeholder-image

Jen Bowyer

CFO

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

Haree Patel - White
Haree Patel
CEO & Founder of iceConnect

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

Haree Patel - White
Haree Patel
CEO & Founder of iceConnect

Our Journey

December 2003
A Start-Up with High Ambitions
Started the business while attending university when I noticed a need in the market for IT help and support services for SME's which I could fulfill.
December 2003
February 2005
No Longer a Lone Star
Having outgrown the outsourcing model, I took on my very first full-time employee and moved into our very first office space located in Harrow.
February 2005
October 2006
Our Very Own Cloud
With internet speeds improving rapidly, we saw very early on that cloud services were going to take off exponentially. With that in mind, we set up our very own state of the art datacentre facility in the heart of Central London to securely house cloud services for our clients.
October 2006
September 2008
Re-Branding
Now an established full services IT company with double digit growth year on year, in turn we decided to re-brand to a company name which had more of an IT meaning so named it iceConnect.
September 2008
March 2011
In-House VoIP
We launched our very own VoIP Phone System platform which meant we no longer had to depend on 3rd party companies to offer our clients integration.
March 2011
June 2013
Sold to the Highest Bidder
We were approached by a Billion Dollar US venture capitalist interested in buying our Online Backup service division, iceBackup, and we sold that company to them allowing us to focus all our energy on our core IT business.
June 2013
August 2014
Phone Lines & Internet
Launched our own in-house phone lines and broadband internet offering to our client's. This allowed us to ensure the best levels of service and take responsibility for our clients internet connectivity without involving external service providers.
August 2014
February 2016
Reach for the Sky
Launched our own in-house complete cloud hosted phone systems for clients. This is an all-inclusive fully packaged product giving our clients the competitive edge with advanced analytics and reporting.
February 2016
June 2019
Location! Location! Location!
Purchased our very own 4,000 sq. ft. office space, scheduled to be completed and ready to move into in Q2 2020 following a new fit out. Capable of housing up to 45 staff with state-of-the-art facilities and modern office layout and design. What we like to call Googlesq.
June 2019
October 2020
We've Moved
Not even COVID could hold us back! We've moved into our amazing new modern office in Finchley and are excited to start this new chapter.
October 2020
December 2021
Expanding into Essex
We are pleased to announce that with the acquisition of another MSP (Managed Services Provider) in Essex, we have now bolstered our technical resource pool and expertise as well expanded into a new part of the country.
December 2021
January 2022
Carbon Neutral Pledge
We understand the importance of protecting our precious planet and so we make sure that all carbon emissions from our company are compensated for by investing into renewable energy projects.
January 2022
September 2022
Growth in the Telecoms Sector
Another great addition to announce for iceConnect. We've completed the acquisition and integration of a prominent London based telecoms provider giving us better access and more buying power with wholesale providers as well as the opportunity to work with new clients. An exciting opportunity to help customers save more by only having to partner with a single provider offering a full range of services.
September 2022

Find out how we make managing your IT easier

Have a free no-obligation conversation with our experts on what can be done to help improve your IT and Phone System.

Google Rating
5.0
js_loader

It's time to get your IT problems fixed!

How Can We Help?