Our Team | IT Support & Phone Systems by iceConnect

“If I have seen further, it is by standing on the shoulders of giants.”

Isaac Newton

In 2003, I started what would become iceConnect in an empty room in my house doing the one thing I enjoyed most – providing IT support for small to medium sized businesses.

Fast forward to today and iceConnect occupies almost 4,000 sq. ft. of office space in London still supporting our clients and partners with the same passion and attention to detail.

In the last few years, we’ve seen our business develop to a whole new exciting dimension!

With the advent of cloud services and bringing phone systems in-house, we’re now providing our customers with a complete turn-key solution where they no longer have to look outside of iceConnect for the latest innovation in technology.

Alongside our unparalleled support, collaboration and a connected mobile workforce are some of the things our technical architects have put in place to help our customers grow their business.

All while having a dedicated partner in iceConnect to manage their IT infrastructure.

Our business was built on a foundation of unmatched customer service and that remains at the heart of what we do for our customers.

We continually strive to exceed the expectations of our clients. It’s all about understanding you, the customer, and how we can help you make your vision for your business, a reality.

Haree Patel
CEO & Founder of iceConnect

iceConnect are proud to be one of the few IT support companies that have gone Carbon Neutral to protect our precious planet.

Partnering with net-zero suppliers and 100% renewable energy data centres allows us to reduce our carbon footprint even further, in order for us make an impact on this planet whilst also improving the service we provide to our clients in an ethical way.

 5/5

The team have great knowledge and have helped us scale up. They all have the same willingness to help us and achieve our goals with great emphasis on pro-active strategic planning.

Highly rated 10/10 for iceConnect and what they’ve done for our business. The team are on top of their game and always bring innovation and forward thinking solutions to help us grow our business.

Their team are quick to respond and when we had a major server failure last year they really came good and ensured we were back up and running in a short period of time.

What we have with our clients is trust, a personal service and no limits and we find the same values in the whole team at iceConnect.

I've worked with IT teams before, and I've found with iceConnect that they are very pro-active and tell us when things are going to happen and quick to get back to us.

They have allowed us to measure KPIs through our phone systems for our practice which has helped improve productivity and conversions. Their team are extremely efficient and always helpful.