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Intelligent call analytics and reporting to help drive measurable returns on your marketing.

Our business phone systems come with built-in advanced reporting and analytics allowing you measure the return on your marketing activities through KPIs.

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Ready to use reports
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Average increase in revenue
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Daily calls connected
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Uptime guarantee

Reduce costs with a cloud hosted phone system

Whether you have a single site or multi-site business, all users can utilise the same cloud hosted phone system, so you don’t have to buy a new one for each site.

A centralised dashboard improves efficiency whilst giving you better oversight and management of all your extensions, be it handset or mobile.

Multi-Site Deployment
Cloud Hosted
Easily Scalable
Mobile App
Intelligent Analytics

Grow your business with advanced call reporting

See exactly how many calls you missed, giving you better insight into how best to answer calls from new customers.

Trend analysis, for example, lets you measure the number of new business vs existing business incoming calls, allowing you to deploy staff accordingly and ensure calls are prioritised.

Music On Hold
Conference Calling
Call Recording
Video Meetings
Listen-In to Live Calls
Screen Sharing
Call Forwarding
Analytics & Call Reporting
Call Queueing
List Unanswered Calls
Instant Messaging
Call Centre Features
Virtual Numbers
Software Integration

Find out how we can give your business the competitive edge.

Have a free no-obligation conversation with our experts on what can be done to help improve your Phone System.

First impressions count

With our advanced call reporting and analytics, you will be able to see exactly how many calls you missed, how long it takes to answer calls and how long your staff are on the phone, giving you better insight into how best to answer calls from new customers, and provision staffing resources accordingly.

Successful and growing businesses have trusted iceConnect since 2003.

Build a better customer experience

Without an advanced phone system in place, you may ‘miss’ the voice of your customers. Trend analysis may even let you know when you need more employees managing calls.

Cloud & VoIP

VoIP based phone systems have helped bring down the cost of owning and running phone systems in businesses across the world.

Intelligent Analytics

Give your business a competitive edge. We can help you set up call analytics to help you track marketing campaigns, staff performance, and more.

Multi-Site Systems

Enable all of your sites and remote users to utilise the same phone system, allowing you to implement a central call centre to handle your incoming calls.

Find out how we can give your business the competitive edge.

Have a free no-obligation conversation with our experts on what can be done to help improve your Phone System.

How can we help your business?