5 Questions To Ask Us That We Want To Say “YES” To

Covid-19 has caused countless businesses across all industries to question the standard of their IT support.

The new remote working world has been a genuine litmus test for IT companies claiming to offer an all singing all dancing service.

The cloud-based IT system you thought was running seamlessly in the background has turned into a lead balloon. As staff working from home can no longer access their files.

The Online Workplace feature that you thought would come in handy has the functionality of an ashtray on a motorbike.

The “unlimited” IT support you were paying extra for has miraculously found new limits now your team is working from home.

Overall, the last ten months have been very revealing. The wheat is most definitely separating from the chaff so to speak.

We have been tirelessly talking to businesses and acquiring new clients as their IT and telecoms partner.

These conversations have taught us that customers are not asking the right questions when shopping for telecoms and IT support.

iceConnect has created a guide covering the top five questions you need to be asking your IT provider before you sign on the dotted line.

Click on the link to download our PDF guide.

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Microsoft 365 Features to Boost Productivity

There’s no better tool for getting things done than Microsoft 365. It’s packed with useful features that most people don’t know about.

So in our new video, we’re highlighting three that many people find the most useful.

Microsoft Teams Is Perfect for Video Calls

Have you been using Zoom for your video calls? Microsoft Teams is a better business solution, and keeps all your activity with your staff in one place.

Here’s our round-up of the latest video call features added to Teams.

Is Your IT Stealing Your Staff’s Time?

Sometimes, members of your team will look for any excuse to down tools, make another coffee, and talk about how “their computer’s down”.

Bad IT can have a huge effect on productivity.

We’re now taking on new clients again. If this is a recurring problem for your business, we really should talk.

The COVID Scams That Steal Your Data

There have been some shocking online scams in the last 6 months. As cyber-criminals have taken advantage of the global pandemic.

We don’t want your business to be caught out. So our new video shows you the scams you and your team should watch out for – both at work, and at home.

Take Our 60 Minute Security Challenge

We’re the local data security experts. And one of the things our team prides itself on, is quickly finding ways that hackers could damage your business.

In fact, if you give us just 60 minutes, we’re confident we’d find something wrong with your IT setup that places your data security at risk.

Watch our new video to find out more – then contact us to start your 60 minute security challenge.

How to Choose the Right IT Support Company

Searching for the right IT partner is a lot like looking for the perfect lover, you meet a lot of unusual people before you finally find the right one. Along with this so-called search for your partner comes the awkward questions that you may want to ask them and similarly, here are five (5) difficult questions to ask an IT support company:

  • Who will be responsible for looking after me, day to day?
  • Do you specialise in one sector?
  • What’s your customer retention rate?
  • How much of your revenue comes from fixing problems as opposed to anticipating them?
  • What’s the worst IT disaster you’ve ever had to deal with?

Learn about how to choose the correct IT partner for your company by downloading our FREE guide:

Download Your FREE Guide