What is Phishing?

Phishing is a fraudulent online method of coaxing sensitive information such as; usernames, passwords, credit card details, medical history, etc. through the use of emails, phone or text.

These emails are designed to seem legitimate and are sent by scammers posing as real people or companies that that person does business with.

In actual fact, they are from attackers looking to infiltrate your system or attain a payment or your credentials. It could include a prompt in the form of a link to a website or a simple request of payment details.

TIPS TO AVOID SCAMS:

1. If the email is from a sender you don’t recognise – DO NOT OPEN IT.

2. If the email is from a sender you DO recognise, but the subject line and message are regarding an issue unknown to you or asking for a payment, always call the person to CONFIRM the details.

3. Double check the sender’s email address – often scammers will misspell or add numbers to a familiar email to make it believable. E.g. if the real email is ‘[email protected]’, the scammer might use ‘[email protected]

4. If the email isn’t addressed to anyone – be suspicious. If payments are being requested, it should at least greet your personally (Hi John). If the email goes right into requesting funds without any niceties or conversation topics familiar to you and that person, it could be a sign of phishing.

5. Some blackmail hackers will use scare tactics to get you to make a payment. This could be threats such as; ‘We will release your search history to your colleagues’ or ‘We will delete your database’, etc. followed by, ‘unless you make a payment to this account’. Don’t believe it and make your IT department aware.

6. Change your password regularly [See our post about how to create a secure password].

Top 5: IT Essentials for Startups

When starting a business, being able to track your growth accurately and protect your ideas and business plans is important. Ninety percent of all start-ups fail within the first year. You should optimise every cog in the machine that contributes to the smooth take off of your business and lands you in that tenth percentile.  

Whatever sector you find yourself in, it is highly unlikely you won’t require some sort of IT or tech to get you started. As well as the standard smart phone and emails, here are five IT essentials that will ensure any hiccups in the road, won’t be because of the tech.   

1. Computers (obviously)

You’ll need a devise to carry out basic business such as accessing the internet, emailing, compiling reports, etc.

While a phone is handy and can do nearly everything a computer can, sometimes when doing real work you need a bigger screen and the ability to type – so consider portability.  

Will you need to access files and emails from remote locations or on-the-go?

If your start-up hasn’t established offices and a permanent working space with monitors and desktops, laptops and tablets are key.

Consider a screen size that works for you. Do you carry bags that will fit larger laptops? Do you need a bigger screen to see detailed images? What sort of job do you have and what features do you require from the device? Are you in a creative field and need touch screen or boosted graphics? Will any portable device with Microsoft Office, suffice?

All to take into account when choosing your brand and size.

As you’re presumably trying to spend money smartly, you don’t have to go for the premium, high range products. Having said this don’t cheap out and opt for unreliable tech with a short life span. Mid-range if perfect for new companies. As you grow and learn what best suites the needs of the business you may find changes with your devices need to be made or replacements and upgrades. It will be the safe option as you haven’t spent a small fortune on a laptop that you decide isn’t for you after a year and you haven’t jeopardised your work with shoddy equipment.

2. Online Storage

More often than not, it is easier and more efficient to store files and important information onto some sort of cloud. The unpredictability of saving crucial documents onto physical devices – with an array of scenarios in which you could lose or break them, is too risky. With all the options on offer there’s no reason not to utilise online storage. It is cost effective and saves physical space.

With apps and sites such as Dropbox, Google Drive and iCloud files can be instantly backed up and accessed from anywhere with an internet connection. This eliminates the need to rummage through your belongings for the correct USB and the most recent version of a file that you’ve saved five times.

3. Security

With sensitive information and everything you use to track your company’s operations, all stored on a tech device, imagine the catastrophe when you lose it all to a silly virus.

Antivirus software is like an umbrella in the rain. Even if you don’t have a start-up, protecting your device from a virus is just good sense

4. Phone Systems

If your business is customer/client focused, a primary method of communication with them can be via telephone. This can be a tricky process to keep track of and analyse if you don’t have the correct system in place to monitor it.

You mightn’t have ever thought to use your phone line traffic to your advantage and determine key information about your clientele, but in can prove extremely useful in your marketing strategy going forward.

A comprehensive system can track the statistics and figures of your phone lines and offer you reports and insights into how your customer operates. With this information you can inform your staff and alter your business operations to better cater to the needs of the customer. This will help you grow and be seen as a reliable and professional contender in your field of work.

5. Emails

While free emails are great for personal, every-day use, consider investing in an email account provider. Having your company name in the address ([email protected]) gives you the platform to come across as more organised and professional when presented to customers.

Your E-Mail Is Your Greatest Tool… And Biggest Threat

Because we rely on email so much to run our businesses, it’s our greatest tool (no matter how much you might sigh when you see how many unread emails you have).

But because there’s so much activity in there. And you can receive emails from anyone, it’s the most common way to try to breach your business.

Hackers are targeting every business, every day. Using clever automated tools.

In this new video we show you some of the common cyber crimes that start in emails. And how to protect your business.

We’re iceConnect, looking after businesses in London. And we’re very much on your side. Let’s work together to keep the hackers out.

Watch our brand new video now.