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Keep Your Company Data Safe on Staff’s Devices (BYOD)

Due to the pandemic, the new “normal” today is working from home. There’s no denying that this pandemic has brought several challenges to many businesses from around the world. One of these challenges is cybercriminals who are taking advantage of the current situation that we all face.

To keep you protected, here are seven (7) factors that you may want to closely check for your safety:

  • Passwords
  • Who else has access to the device?
  • Do they have the latest anti-virus protection installed?
  • Are they using the most current operating system?
  • More updates
  • Which VPN?
  • Update your handbook

It is crucial that we stay safe in terms of our health, but also for our businesses. Learn more on how you can protect your business.

How to Optimise Your Call Queue Management
Phone Systems

How to optimise your call queue on your phone operating systems.

Are you struggling to keep up with customer call volume? Are customers getting frustrated with long wait times? Call queue management is an important part of providing outstanding customer service. Optimising your call queue can reduce hold times and improve the overall caller experience. Here are a few tips on how to do just that.

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The 7 KPIs For Measuring IT ROI
Growth Hack

The 7 KPIs to measure IT ROI

Small business owners know that IT is essential for your company if you’re reading this. But are you spending your money in the right way? Are you seeing a good return on investment (ROI) from your IT spending?

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