IT Support London | IT Support & Phone Systems by iceConnect

“Our focus has always and will always be you, the customer.”

Haree Patel, CEO

Do you need more from your provider than just basic IT support in London? A team that also offers high-quality customer care while maintaining competitive rates compared to other providers?

Your business deserves dependable support from an experienced company that understands the unique challenges faced by London businesses.

We have specifically designed our packages to be flexible enough to meet the needs of fast-paced London businesses, no matter how big or small they are.

Contact us on 020 3358 0000 or click the WhatsApp icon on the bottom left of the screen for a live chat with one of our engineers.

We can get you up and running in as little as two weeks. We’ll take care of everything for you – from setting up your email to configuring your network. You don’t need any prior experience or IT knowledge. We’ll do all the hard work for you.

Our IT support engineers are experts in quickly onboarding businesses onto our platform. Your dedicated account manager is always available to help you out with any questions you may encounter along the way.

Contact us today for a free consultation or click on the WhatsApp icon to start a live chat with one of iceConnect’s IT support engineers and specialist onboarding team.

iceConnect is proud to be one of the few IT support companies that have gone Carbon Neutral to protect our precious planet.

Partnering with net-zero suppliers and 100% renewable energy data centres allows us to reduce our carbon footprint even further to make an impact on this planet whilst also ethically improving the service we provide to our clients.

At iceConnect, we believe there’s no such thing as too much support. That is why we’ve created our Full & Unlimited IT Support London package, which includes unlimited usage of all the critical services your company needs to keep up with today’s digital world, and a wealth of proactive services that will ensure this service remains just right for you in years to come.

iceConnect’s helpdesk is available 24/7 and will always be there for you 365 days of the year. You can also receive unlimited callouts at iceConnect for a fixed monthly fee.

If you’d like to book a free no-obligation consultation with iceConnect, call us on 020 3358 0000 or click on the WhatsApp icon in the bottom left of the screen for a live chat with one of our engineers.

To keep our service at the highest quality level, each customer is assigned a dedicated Account Manager to be your main point of contact. At iceConnect, we know the importance of an account manager who understands your business and IT needs.

We take time during the onboarding process to get a sense of what you need from us, so when we come across issues with your system or hardware, no matter how small they might be, our experienced engineers will handle things quickly with minimal interruption.

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

Haree Patel

CEO & Founder of iceConnect

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

Haree Patel

CEO & Founder of iceConnect

If you need help upgrading your IT infrastructure with cutting edge technologies like Cloud Computing, Remote Working, Data Centre Outsourcing/Agency services etc., then look no further than here at iceConnect. Our account managers will be able to create an extensive roadmap detailing what actions would make sense for us to best suit the needs of your business.

Find out how we make managing your IT easier

Have a free no-obligation conversation with our experts on what can be done to help improve your IT and Phone System.

Google Rating

5.0

iceConnect - IT Support & Phone Systems

5.0

review us on See all reviews

Shashi Ponna

1669380591

Chuck who is part of the iceconnect team has helped me resolve a critical issue which has taken a while due to the nature of the beast. However, during this time he has been very professional and taken it as a challenge and resolved it. Good work to the entire team but more for Chuck this time.

Woodlands Dental Practice

1644939749

Moved to Ice from another provider, best decision we've made! Fantastic support, on site setup, great communication and training in reports which we didn't have with our last provider.

Richard Hoskins

1644509857

ICE are really helpful - great customer service. Have always been there to help us when we need it. Strong recommend.

James Ashley

1644259145

Just excellent. So much support and help. Friendly but clearly know their system inside out. It does just what we need. Thanks Haree and the team.

Natalie Alves

1635337663

Great customer service and excellent staff especially Mark always very helpful and amazing highly recommended A+++

michelle verghese

1620723650

Absolutely fantastic company and support staff are always helpful when you call in with a query or a problem

Natasha Rawal

1615915785

I have using ice connect since the start of my business 7 years ago. They have been great extremely professional kind and responsive. I recently had an issue with my package and Haree was great at resolving the problem and finding a cost effective solution.Mus has been my main contact at ice connect and recently set up a new email server. His communication was great, he was professional and courteous. The job was carried out with no interference to my daily business work.They are a great team and make i.t easy and simple with use of their systems they can log in and correct any issues promptlyI would highly recommend

Chiara Dandolo

1613119664

Great service and fast! Always willing to help and professional.Highly recommend

Sonny

1612893912

I've been now working with iceconnect for almost 4 years from basic support, help to move our office to security improvement and project management. They have good soft and technical skills which make my life easier to manage our clients. 5 stars is not enough to describe their level of professionalism and the enthousiam they have for new challenges a special thanks to Haree and Chuck for always being there and making the impossible possible.

Samuel C Franks

1612889938

I have been using IceConnect for the last 2years and they have consistently been outstanding at response time and customer service. No issues or task is ever too much and they have a team who are always happy to speak on the phone and help every time! Great IT Support & Great Customer Service all year round.

Paul Croucher

1612440034

Utilising their knowledge and service has been extremely cordial and professional , any IT issues I have experienced have been resolved quickly and efficiently by Ice Connect and I can highly recommend them.

Adrian Gluckman

1612367889

Fast, professional service and assistance for all IT issues.Highly recommended.

Jern Yap

1612265466

I've worked with Chuck, Mus and the Iceconnect team for the last 4 years and it's been a great experience. They're really friendly and always take the time to explain complex things in a simple, straightforward way. They're also flexible and are happy to adapt to different ways of working. I always appreciate them going the extra mile when we have tricky technical challenges. Chuck and Mus are really knowledgeable and their ability to problem-solve is invaluable.

Edward McDaniel

1612263299

We have been using iceConnect as our IT support partner for years and they have consistently provided excellent service and support in a very responsive and helpful manner. I would recommend them to any company looking for an external IT partner they can rely on.

Pradip Patel

1612262510

Great service and very professional.

Hemi Patel

1612262249

very professional

Priyanka Chauhan

1611935149

We have been with IceConnect for 8 years now and always had a great experience. They take care of our IT and Phone systems. The whole team is very knowledgeable and they are ALWAYS happy to give us the advice and find us the correct solutions. I would like to give a special shout out to Mus, he has always been fantastic and so efficient.

Susanna Copelli

1611920548

we have used Ice Connect for our IT support system for several years now and we have always received top quality service. All the members of the support team are extremely helpful and professional. On this particular occasion I would like to give my thanks to Joe French for his patience and support.

Amos Goldreich

1603891355

Haree and his team provided excellent service. We recently upgraded our entire phone system with the help of Ice Connect. Their service was professional and reliable throughout and we could be happier with the new system. I highly recommend them.

ameeka patel

1601026568

Great service from Haree and his team at Iceconnect.

Paul Green

1589278863

Sachin Shah

1587746639

The team at iceConnect have provided great service and assistance, especially during the Covid 19 pandemic

Christian Mehl

1581697129

Haree and his team have set-up our phone system for our private dental clinic in Wimpole Street. I like when people deliver what they promise. And he and his team have delivered. I can only recommend them as they are friendly, reliable and true professionals in their area. Thank you Haree!

Anuja

1581421226

IceConnect are excellent - they are very knowledgeable and address any IT problems we have with efficiency and with great attitude & knowledge. They have a great team who all friendly and professional and we will continue to use and recommend them.

Kam Patel

1581414724

Ice connect are great to work with. Hence we have been with them for 15 years+. They are helpful and accommodating for both IT and Telephony services. Their team is friendly, professional and great to work with.KamNoble Caledonia

Amdecc Dental Lab

1579693830

Outstanding company, have used iceConnect for over a decade and they have always provided a first class service.

Chi Wong

1578500097

We highly recommend the chaps at Ice Connect. They are always very helpful and supportive with any IT challenges or queries.

Catherine Ornyik

1578056158

Mus was excellent on the phone. He knew exactly what he was doing and kept me informed of his progress throughout the calls. The issue was rectified without any fuss or interrupting my working morning. A very satisfied customer

Chi Wong

1574789476

Haree and his IT team are superb. They have been looking after me for over 10 years and l have been very happy!!......personable and quick with a wealth of knowledge to assist in all aspects of IT issues...well done!!

The Garden Dental Practice

1574788957

Vasim Memon

1571740404

If you're looking for an IT / Comms company to work with, you will not be disappointed. The team at Ice Connect are extremely responsive, knowledgable and always happy to give advice and find solutions that are not just cost effective but meet your requirements. They will never 'over-sell' for the sake of it. Good honest and reliable company and highly recommended.

Mayoman

1570638212

They provide good service for our office. Very helpful.

It's time to get your IT problems fixed!

Where is iceConnect's head office?

Our head office is next door to Finchley Central Station, London. If you’d like to book an in-person consultation at our new office, email us at [email protected]

What parts of the UK does iceConnect cover?

We provide both remote and onsite IT Support to London businesses and the rest of the UK.

Does iceConnect provide support for Apple products?

Yes, we support Apple products and operating systems.

Does iceConnect provide cloud (VoIP) phone systems?

Yes, we provide cloud-based phone systems with advanced reporting and analytic features, and we have a wide range of phones to choose from. Click here to view our Phone System webpage.

We have become market leaders in providing Cloud-based phone systems to Dental practices. Click here to find out more on our Dental Phone System webpage.

Can iceConnect send an engineer out to my location?

Yes, we send out engineers for installation and to fix any issues that can’t be resolved remotely.

Does iceConnect have UK call centres?

Yes, all our support engineers are located at our Head Office in London.

How long is iceConnect's on-boarding process?

We can have your business onboarded in less than seven days.

What are iceConnect's support hours?

We can provide out of hours IT support 24/7, 365 days of the year.

Does iceConnect actively monitor my business network?

Yes, our IT support system has been designed to highlight issues the moment they arise so that our Engineers can fix them before they affect your business.

Does iceConnect provide training on software?

Yes, we regularly provide training for Microsoft Office 365 and other third-party software.

Can iceConnect fit out my new office?

Yes, our highly trained engineers will provide a turnkey solution for setting up the IT infrastructure in a new office. This covers cabling, constructing, and setting up hardware such as server racks, printers, computers, and phone systems.

Does iceConnect have a price list?

Our prices are tailored to each client. If you’d like an accurate quote, contact us today.

Does iceConnect have any testimonials?

Yes, visit our testimonial webpage. We have testimonials from all industrial sectors.

IT Support London.

Local. Reliable. Trusted. Tested.

Local. Reliable.
Trusted. Tested.

An Experienced IT Support Company that Listens to your Needs

How Can We Help?

Fast & Seamless Onboarding

Carbon Neutral

Unlimited IT Support London

20 Years of IT Support for London

Regular IT Reviews for London Businesses

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

IT Support for Greater London

Find out how we make managing your IT easier

It's time to get your IT problems fixed!

Frequently Asked Questions

How Can We Help?

Carbon Neutral

How Can We Help?

IT Support London.

Local. Reliable. Trusted. Tested.

Local. Reliable.Trusted. Tested.

An Experienced IT Support Company that Listens to your Needs

How Can We Help?

Fast & Seamless Onboarding

Carbon Neutral

Unlimited IT Support London

20 Years of IT Support for London

Regular IT Reviews for London Businesses

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

“Value comes not only from the great work you see everyday, but more importantly from the background work you don't see, helping to keep your business safe, secure and online.”

IT Support for Greater London

Find out how we make managing your IT easier

It's time to get your IT problems fixed!

Frequently Asked Questions

How Can We Help?

Carbon Neutral

How Can We Help?

Local. Reliable.
Trusted. Tested.