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Face the 2020 Problem Like a Hero

2019 is about to be over and it’s finally the season where everyone is hyped on all the good movie releases as they enjoy an abundance of family gatherings and office parties.

However, when 2019 is over, your company may be facing what experts call the 2020 Problem where Microsoft will be withdrawing support for some of its most popular old business software.

To give you an idea of this problem, this just means that there will be no:

  • Technical support for any on-going issues
  • Bug fixes for new problems
  • Security fixes for undiscovered vulnerabilities

Find out more on how you can face 2020 like a hero by downloading the link today.

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How to Optimise Your Call Queue Management
Phone Systems

How to optimise your call queue on your phone operating systems.

Are you struggling to keep up with customer call volume? Are customers getting frustrated with long wait times? Call queue management is an important part of providing outstanding customer service. Optimising your call queue can reduce hold times and improve the overall caller experience. Here are a few tips on how to do just that.

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Ashwin Baker 24/03/2022